FAQs

  • Address: 1980 St. Clair Ave. West, unit 201, in the Stockyards, inside the Nation’s Experience.

    We’re on the second floor, right at the end of the hall by the medical clinics.

  • Parking is free at the Stockyards.

    Use Parkade A for rooftop parking (cross the bridges to Nations) and Parkade B for ground parking (enter through Nations).

  • For those who were with T-Dot before, the level system is remaining the same:

    Young Recreational:

    • Level Orange

    • Level Blue

    • Level Green (equivalent to Level 1 Green in Rec)

    • Level Red (equivalent to Level 2 Red in Rec)

    Recreational:

    • Level 1 Green

    • Level 2 Red

    • Level 3 Yellow

    • Level 4 Pink

    • Level 5 Turquoise (Boys Advanced has a variation)

    • Level 6 Rainbow (Boys Advanced has a variation)

    Advanced Recreational:

    • Level 7 Bronze (Boys Advanced has a variation)

    • Level 7 Silver

    • Level 9 Gold

    If you are transferring from another gym and are unsure if Recreational or Advanced is a better fit, email us and we’ll discuss what level fits best on their skils.

  • We accept E-Transfers (preferred), cheques, or credit cards (additional fees apply) for class payments. At registration checkout, there will be more instructions on how to send them to ensure your registration is complete.

    We now accept credit cards (Mastercard or VISA) but with a non-refundable 2.75% transaction fee. Other methods of payment are free of transaction fees

  • Withdrawal Information: 

    ALL withdrawals are subject to a $25 withdrawal fee per child per class. The annual registration/insurance fee is non-refundable. Withdrawal requests must be submitted by EMAIL to admin@twistnturngymnastics.com.  

    Deadlines: 

    Classes

    • Full Refund: Requests made up to 24 hours before the first class. 

    • Full Refund, minus cost of the first class: Requests made less than 24 hours before the first class and/or up to 24 hours after the first class.

    • Half Refund: Requests made up to 24 hours after the second class.

    Camps

    • Full Refund: Requests made 1 (one) week before the start date of the camp.

    • Half Refund: Requests made less than 1 (one) week before the start date of the camp and until the end of the first class.

    • No refunds: Requests made past the first day of camp.


    Transfers:

    Classes

    Transfer requests to another class/program are allowed up until the end of week 4 of the session, space permitting - there are no fees for transfers. 

    Camps

    Transfer requests to another week of summer will be possible up until 48 hours before the first day of camp, space permitting - there are no fees for transfers.